A Guide on How to Link Mobile Number with Iqama

If you’ve typed “how to link mobile number with Iqama” into Google or ChatGPT, you’re probably dealing with the same headache thousands of expats face every month. Your new SIM doesn’t work for Absher OTPs, banks reject your number, or Tawakkalna keeps asking for verification you can’t complete.

Linking your mobile number with Iqama is straightforward once you know the exact steps. This detailed article covers everything – from documents you need to the fastest methods in 2026. Follow along, and you’ll have your number properly registered in under an hour.

Documents You Need to Link Mobile Number with Iqama

Before heading out, gather these items. Missing even one can waste your trip.

• Original Iqama (valid for at least 90 days)
• Original passport
• The SIM card you want to register (new or old)
• Employment letter or salary certificate (for postpaid plans)
• Sponsor letter (if you’re a dependent)

Keep photocopies handy. Most stores ask for them during the process to link mobile number with Iqama.

How to Link Mobile Number with Iqama at Telecom Stores

This remains the most reliable way in 2026. Visit any official branch of your provider.

For STC, Mobily, or Zain

1. Locate the nearest branch using the provider’s app or Google Maps.
2. Take a token and wait for your turn (usually 10-30 minutes).
3. Tell the staff: “I want to link mobile number with Iqama.”
4. Hand over your Iqama and passport.
5. Complete biometric scan – fingerprint and face recognition.
6. Choose your plan (prepaid or postpaid).
7. Sign the form and pay any activation fee (often free for new links).

Your number gets linked instantly. You’ll receive an SMS confirmation within minutes.

Pro tip: Go early morning or after 8 PM to avoid crowds. Branches in malls like Riyadh Park or Mall of Arabia are usually quicker.

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Online Ways to Link Mobile Number with Iqama

Tech-savvy users can skip the queue with these digital methods.

Using mySTC App (Easiest for STC Users)

1. Download the mySTC app from Play Store or App Store.
2. Select “Mobile & Internet” → “Activate Your SIM”.
3. Scan the SIM barcode or enter the serial number.
4. Enter your Iqama details exactly as written.
5. Complete Nafath authentication with your fingerprint.
6. Pay for the package and finish.

The app guides you at every step and links your mobile number with Iqama in 10 minutes.

Mobily and Zain offer similar self-service options in their apps. Just search for “SIM activation” inside the app.

Also Check: How to Pay Dependent Fee in Saudi Arabia

How to Update Your Mobile Number in Absher

Sometimes your number is already registered but needs updating. Here’s how to fix it.

Through Absher Website

• Log in to absher.sa using your current number.
• Go to “My Services” → “Update User Information”.
• Click “Change Mobile Number”.
• Enter the new number and verify with OTP.

Without Logging In (If You Lost Your Old Number)

1. Find an Absher self-service kiosk (in most malls and government offices).
2. Choose English → “Update Mobile”.
3. Enter your Iqama number.
4. Scan your fingerprint.
5. Type the new mobile number.
6. Enter the verification code sent to the new number.

This method works even if your old SIM is lost or stolen.

How to Check if Your Mobile Number Already Linked to Iqama?

Before making changes, verify the current status.

• STC/Jawwy: Dial *150#
• Mobily: Dial *222#
• Zain: Dial *144#
• Virgin Mobile: Dial *106#
• Lebara: Dial *000#

These codes show all numbers registered under your Iqama. If your current number appears, you’re good to go.

You can also use the Mutasil portal (mutasil.sa) for a full list.

Common Problems When Linking Mobile Number with Iqama and How to Fix Them

Even simple processes can hit roadblocks. Here are the fixes:

Problem	Quick Solution
Biometric scan fails	Clean your finger and try again; ask staff for help
“Number already registered” error	Visit the original provider’s branch to transfer ownership
OTP never arrives	Switch to Wi-Fi calling or try after 10 minutes
Iqama shows expired	Renew Iqama first at Jawazat office
Postpaid plan rejected	Bring recent salary certificate

Most issues resolve by visiting the store with correct documents.

FAQs About Linking Mobile Number with Iqama