In Saudi Arabia, your Iqama is your digital identity. You are legally responsible for everything connected to it. If a stranger uses a SIM card registered to you for scams or illegal calls, the authorities will come looking for you first.
Because of this risk, it is vital to know exactly how many SIMs are registered on your Iqama. This simple check can save you from financial loss and serious legal headaches.
Method 1: The CST Website (Argami Service)
The most reliable way to check your SIM count is through the official government service called “Argami.” This service allows all expats and citizens to view every mobile and data SIM registered under their identity across all telecom providers (STC, Mobily, Zain, etc.).
Follow these simple steps to check your details online:
- Open your web browser and search for “CST Argami Service“ or go directly to the CST website.
- Switch the language to English if the page loads in Arabic.
- Scroll down to find the service named Argami.
- You will see a form asking for your details. Enter your Iqama Number and your Date of Birth (you can usually select Hijri or Gregorian calendar).
- Enter the mobile number you currently use. This is required so the system can send you a verification code.
- Enter the image code (captcha) shown on the screen and click Inquire.
- You will receive an OTP (One Time Password) on your phone. Enter this code on the next screen.
Once verified, the website will display a list. This list contains every single SIM card and data SIM registered under your Iqama. If you see a number you do not recognize, write it down immediately so you can report it.
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Method 2: Check via SMS (No Internet Required)
If you do not have internet access or find the website difficult to use, you can send an SMS code to your service provider. This will prompt them to send you a text message listing the numbers registered with that specific company.
Here are the codes for the major networks in Saudi Arabia:
- STC (Saudi Telecom Company): Send the number 9988 to 900.
- Mobily: Send a blank message to 616166.
- Zain: Send a blank message to 700123.
- Virgin Mobile: Send a blank message to 309985.
- Lebara: Send your ID and star (ID) to 1755.
- Red Bull Mobile: Call their customer service or check their app, as SMS codes frequently change.
Please note that this method only shows SIMs registered with that specific provider. For example, sending a code to STC will not tell you if you have a fake SIM registered with Mobily. Therefore, the CST website method mentioned above is always the safest option for a full check.
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How to Cancel Unwanted SIM Cards
If you find a number on your Iqama that does not belong to you, you must cancel it right away. Do not ignore it.
There are two ways to remove these numbers:
1. Visit the Branch
The fastest way to resolve this is to visit the nearest office of the telecom provider (STC, Mobily, Zain, etc.) where the unknown number is registered.
- Take your original Iqama.
- Tell the customer service agent you want to file a complaint for a generic SIM registered in your name (Sim Tasjeel).
- Request immediate cancellation and ask for a printout confirming the number is removed.
2. Submit a Complaint Online via CST
If the telecom provider refuses to help or delays the process, you can file a formal complaint through the CST website where you checked your status. There is a “Submit Complaint” button usually located near the results page.
Frequently Asked Questions
Can I check my SIM count without an Absher account?
Yes, you can check using the SMS method for each provider without Absher. However, for the official CST online check, having your mobile number linked to your Iqama is usually required to receive the OTP.
Is there a fee to check my registered SIMs?
No, the Argami service provided by the government is completely free. Sending SMS codes to the providers is also generally free of charge.
How often should I check my SIM status?
It is good practice to check at least once every three to six months. You should also check immediately if you lose your wallet or copy of your Iqama